No sound in Windows

Check hardware

Many sound problems are caused by hardware that isn't set up property. Here's some information about how to check your sound card, verify that cables are plugged in to the correct locations, make sure the hardware has power, and check the volume.

Check your sound card

Check to make sure your computer has a sound card, or sound processor, and it's working properly.

1. Do one of the following:
   • If you're running Windows 7 or Windows Vista, click the Start button , click Control Panel, click System and Security, and then, under System, click Device Manager.  If you're prompted for an administrator password or confirmation, type the password or provide confirmation.
   • If you're running Windows XP, click Start, click Control Panel, double-click System, click the Hardware tab, and then click Device Manager.  If you're prompted for an administrator password or confirmation, type the password or provide confirmation.
2. Double-click Sound, video and game controllers to expand that category. If a sound card is listed, you have one installed. If no sound card is listed, check the information that came with your computer to see if there's supposed to be a sound card installed. If there should be a sound card installed, you'll need to install one.
   

   Notes

   • If you think you have a sound card installed, but you don't see it under the Sound, video and game controllers category, expand the Other devices category and check any devices listed there.
   • Laptops don't usually have sound cards. Instead, they have integrated sound processors, which appear in the same category in Device Manager.

If there's a yellow question mark next to the name of the sound card in Device Manager, there might be a problem.

1. Right-click the name of the sound card, and then click Properties.
2. Click the General tab, and then look in the Device status box to identify problems with the sound card.
   If there's a problem, you might need a new driver for your sound card. For more information, see "Step 3: Update drivers" in this tutorial.

Check if the cables are connected properly

Check to make sure all of the cables are plugged in to the correct locations, which might include speakers and headphones, HDMI cables, USB audio devices, and other audio devices.

Speakers and headphones

If you're using external speakers, make sure that they are correctly connected to the computer.

Many computers have three or more jacks that connect to a sound card or sound processor, including a microphone jack, line-in jack, and line-out jack. Your speakers should be plugged in to the line-out jack. If you're not sure which jack this is, try plugging your speakers in to each of the jacks to see if any of them produce sound.

Microphone, line-in, and line-out jacks on a typical desktop computer

If you're using headphones, make sure they aren't plugged in to the line out (headphone) jack of your sound card or computer (unless you want to be listening with headphones rather than speakers). When you plug in headphones, most computers automatically cut the sound to the speakers.

HDMI cables

If you're using an HDMI cable to connect your computer to an HDMI-capable monitor with speakers, you might not be able to hear sound. HDMI cables support audio signals, but not all HDMI-enabled video cards support audio. If your HDMI-enabled video card does support audio, you might also need to set the HDMI audio device as the default audio device. To check if sound is supported via HDMI, follow these steps:

Windows 7 and Windows Vista

1. Click the Start button , and then click Control Panel. In the search box, type sound, and then click Sound.
2. Click the Playback tab, and then look for an HDMI device. This appears as a speaker icon and is labeled as Speaker, followed by the name of the device.
3. If you have an HDMI device, click the device, click Set Default, and then click OK.
   Changing the audio device might require you to restart your computer.

Windows XP

1. Click Start, click Control Panel, and then click Sounds, Speech, and Audio Devices.
2. Click Sounds and Audio Devices, and then click the Audio tab.
3. In the Sound playback section, under Default device, click the drop-down list next to the device name, and then look for an HDMI audio device.
4. If you have an HDMI audio device, click the device, and then click OK.
   Changing the audio device might require you to restart your computer.

If your HDMI-enabled video card supports audio, your HDMI-capable monitor should have an audio input, but you might need to connect a separate audio cable from your computer directly to the monitor. If the monitor doesn't have speakers, you'll need to connect a separate audio cable to a different device, such as external computer speakers or your home stereo system.

Some video cards with an HDMI output require you to connect a wire from your video card to the sound device. This usually requires a small wire connection inside your computer from the video card to the sound card. Check the manual that came with your video card for instructions on how this should be done.

If you just installed a new HDMI-enabled video card, it's possible that the video card installation software set your video card as the default audio device. In this case, you'll need to set your preferred video card as the default audio device to fix the problem. See the instructions above for help setting the default audio device.

USB audio devices

If you're using a USB audio device in addition to an existing audio device, the USB audio device might not be set as the default audio device. Try these basic troubleshooting steps:

• Unplug the USB audio device, restart your audio program, and check for sound. If you hear sound, there might be issues with the USB audio driver or with Windows not using the USB audio device as the default audio device.
• Close all audio programs, unplug the USB audio device, and wait for the USB driver to be uninstalled (this should happen fairly quickly). Next, plug the USB audio device back in to the USB port, wait for the driver to reinstall, and then start the audio program and check for sound.
• Check that you have the correct audio device set as the default audio device in Windows and in the audio program. To set the USB audio device as the default, follow the steps below in "Multiple audio devices."
• Check the audio device manufacturer's website for updated drivers.

Multiple audio devices

Some computers might have multiple audio connections for audio devices. For example, if you bought a new computer, and you upgraded to a different sound card during the purchasing process, you might have a built-in sound card (an audio chip on the computer's motherboard) as well as a secondary sound card. You can check this by looking on the back of your desktop computer for two sets of audio connections. Laptops will normally have one set of audio connections unless you're using a USB audio device.

Follow these steps to check for and set the correct audio device as the default.

Windows 7 and Windows Vista

1. Click the Start button , and then click Control Panel. In the search box, type sound, and then click Sound.
2. Click the Playback tab, and then look for audio devices. These appear as speaker icons and are labeled as Speaker, followed by the names of the devices.
   If you have multiple devices, the default device has a check next to it and is labeled as Default.
3. If the wrong audio device is listed as the default audio device, click the correct audio device, click Set Default, and then click OK.
   Changing the audio device might require you to restart your computer.

Windows XP

1. Click Start, click Control Panel, and then click Sounds, Speech, and Audio Devices.
2. Click Sounds and Audio Devices, and then click the Audio tab.
3. In the Sound playback section, under Default device, verify that the audio device is the correct default audio device.
4. If this isn't the correct default audio device, click the drop-down list next to the device name, click the audio device you want, and then click OK.
   Changing the audio device might require you to restart your computer.

Check power and volume

If you have speakers, make sure they're plugged in to a working power source and turned on.

Make sure that your speaker volume or headphone volume isn't muted or turned down too low. This is particularly important for laptops, which often have small speakers that can be hard to hear.

Windows 7 and Windows Vista

1. Click the Start button , click Control Panel, click Hardware and Sound, and then, under Sound, click Adjust system volume.
2. Move the slider up to increase the volume.
   Make sure the Mute button isn't turned on. If the button looks like this: , muting is turned off. If the button looks like this: , click it to turn off muting.

Windows XP

• Click Start, point to All Programs, point to Accessories, point to Entertainment, and then click Volume Control.

Notes

• Some laptops have an external volume control. If you're using a laptop, check the external volume control to make sure it's not turned all the way down.
• In some cases, you might have several volume controls to check. For example, if you're using WindowsWindows has a volume control; and your external speakers have their own volume control. If any of these volume controls are set to their lowest setting, you will not hear any sound. Media Player, it has its own volume control;

Network connection problems in Windows (part2)

Step 2

Use an automated troubleshooter

An automated troubleshooter is a tool that can find and automatically fix some problems with your computer. These troubleshooters aren't designed to fix every problem, but they're a useful tool to try because they can often save you time and effort.

Different versions of Windows use troubleshooters in different ways. Windows 7 uses troubleshooters from within the Windows 7 Action Center. Windows Vista and Windows XP use troubleshooters that can be downloaded from the Microsoft Download Center and then run on your computer. To use an automated troubleshooter, click the link for the troubleshooter for your version of Windows.

Windows 7

Run the Network troubleshooter first and then test your Internet connection.

To open the Network troubleshooter

• Right-click the network icon or in the notification area of your taskbar, and then click Troubleshoot problems.

You can also run specific troubleshooters to focus on a particular network or connectivity problem. For example, if you are unable to connect to the Internet or access a particular website, there might be a problem with your Internet connection. Try using the Internet Connections troubleshooter to fix the problem. Follow the steps below.

If you can't connect to a computer on your home network, or on a corporate network, there might be a problem with your computer's network adapter. The network adapter might need to be reset, or the adapter driver might need to be updated. Try using the Network Adapter troubleshooter to fix the problem. Follow the steps below.

To open other troubleshooters

1. Click the Start button , type "troubleshooting" in the search box, and then click Troubleshooting.
2. Click Network and Internet, and then click the troubleshooter you want to run.

Windows Vista

When a network problem occurs in Windows Vista, Network Diagnostics helps to diagnose and repair the problem. For example, when you see some error messages such as “Page cannot be displayed” or “Server is not available,” you have the option to use Network Diagnostics to identify the problem. For other types of network problems, you can access Network Diagnostics by right-clicking the network icon in the notification area of your taskbar, and then clicking Diagnose and repair.

Windows XP

Follow these steps to run the network troubleshooter in Windows XP:

1. Click Start, and then click Control Panel.
2. In the right pane, click Network and Internet Connections.
3. In the right pane, click Network Connections.
4. Right-click Local Area Connection, and then click Repair.

Step 3

Update drivers

Outdated, incompatible, or corrupted network adapter drivers can prevent network connections or cause intermittent disconnections.

If you recently upgraded from one version of Windows to another, it's possible that the current network adapter driver was designed for the previous version of Windows. If you've had recent power outages, viruses, or other computer problems, it's possible that the driver has become corrupted. Downloading and installing the latest network adapter driver can resolve these types of problems.

Here are three ways to find and install a driver:

• Use Windows Update. You might need to set Windows Update to automatically download and install recommended updates. Installing any important, recommended, and optional updates can update system features and other software that might help to fix your network connection problems.
• Install software from the device manufacturer. For example, if your computer or network adapter came with a disc, that disc might contain software that installs a driver for the network adapter.
• Download and install the driver yourself. You can search for a driver on the manufacturer's website. Try this if Windows Update can't find a driver for your network adapter and the adapter didn't come with software that installs a driver.

For more information about updating your network adapter driver, follow the steps below that apply to the version of Windows you have on your computer. For information about network adapters that are compatible with Windows, go to the Windows Compatibility Center.

Windows 7

To update the driver using Windows Update

1. Click the Start button , type "Windows Update" in the search box, and then click Windows Update.  If you're prompted for an administrator password or confirmation, type the password or provide confirmation.
2. In the left pane, click Check for updates.
   If there are any available updates, click the links to see more information about each update. Windows Update tells you if an update is important, recommended, or optional. Each type of update might include drivers.
3. On the Select the updates you want to install page, look for updates for your network adapter, select the check box for the driver that you want to install, and then click OK.
   There might not be any available driver updates.
4. On the Windows Update page, click Install updates.  If you're prompted for an administrator password or confirmation, type the password or provide confirmation.
   Windows Update will tell you if the updates were successfully installed.

Note

Restart your computer after installing hardware drivers.

To download and install a driver yourself

If Windows can't find a driver for your network adapter, and the adapter didn't come with driver software, you can look for a driver on the manufacturer's website. Driver updates are often available in the support section of such websites.

To locate the driver, find the manufacturer and model name or number of your network adapter, and then visit the Hardware and software vendor contact information website. Once you find your manufacturer, go to its website to locate and download the latest driver for your network adapter.

If you find an updated driver, follow the installation instructions on the website. Most drivers are self-installing—after you download them, you usually just double-click the file to begin the installation, and then the driver installs itself on your computer.

Some network adapters have drivers that you need to install yourself. If you download a driver that isn't self-installing, follow the steps below.

You must be logged on as an administrator to perform these steps.

1. Click the Start button , type "device manager" in the search box, and then click Device Manager.  If you're prompted for an administrator password or confirmation, type the password or provide confirmation.
2. In the list of hardware categories, find the device that you want to update, and then double-click the device name.
3. Click the Driver tab, click Update Driver, and then follow the instructions.  If you're prompted for an administrator password or confirmation, type the password or provide confirmation.

Windows Vista 

To update the driver using Windows Update

1. Open Windows Update by clicking the Start button , clicking All Programs, and then clicking Windows Update.‌  If you're prompted for an administrator password or confirmation, type the password or provide confirmation.
2. In the left pane, click Check for updates.
3. To see if updated drivers are available, click View available updates. Windows Update will list any updated drivers that are available for devices installed in your computer.
4. If updates are available, click the driver that you want to install, and then click Install.  If you're prompted for an administrator password or confirmation, type the password or provide confirmation.

Note

Restart your computer after installing hardware drivers.

To download and install a driver yourself

If Windows can't find a driver for your network adapter, and the adapter didn't come with driver software, you can look for a driver on the manufacturer's website. Driver updates are often available in the support section of such websites.

To locate the driver, find the manufacturer and model name or number of your network adapter, and then visit the Hardware and software vendor contact information website. Once you find your manufacturer, go to its website to locate and download the latest driver.

If you find an updated driver, follow the installation instructions on the website. Most drivers are self-installing—after you download them, you usually just double-click the file to begin the installation, and then the driver installs itself on your computer.

Some network adapters have drivers that you need to install yourself. If you download a driver that isn't self-installing, follow the steps below.

You must be logged on as an administrator to perform these steps.

1. Open Windows Update by clicking the Start button , clicking All Programs, and then clicking Windows Update.‌  If you're prompted for an administrator password or confirmation, type the password or provide confirmation.
2. In Device Manager, locate the device you want to update, and then double-click the device name.
3. Click the Driver tab, and then click Update Driver and follow the instructions.

Windows XP

To update drivers using Windows Update

1. Go to the Windows Update website.
2. Click Custom, and then wait while Windows looks for the latest updates for your computer.
3. In the left pane, click Hardware, click Optional, and then select any hardware driver updates for your computer.
4. Click Review and install updates, and then click Install Updates.
   You should also install any high priority updates.

Note

Restart your computer after installing hardware drivers.

To download and install a driver yourself

If you can't get the latest driver through Windows Update, find the manufacturer and model name or number of your network adapter, and then visit the Hardware and software vendor contact information website. Once you find the manufacturer, go to its website and locate and download the latest driver for your network adapter. To find the manufacturer of your network adapter, follow these steps:

1. Click Start, and then click Control Panel.
2. Click Network and Internet Connections, and then click Network Connections.
3. Right-click Local Area Connection, and then click Properties.
4. In the Connect Using section, find the manufacturer and model of your network adapter.
5. Visit the hardware manufacturer’s website and search for the latest driver. Driver updates are often available in the support section of such websites.
6. If you find an updated driver, follow the installation instructions on the website. Most drivers are self-installing—after you download them, you usually just double-click the file to begin the installation, and then the driver installs itself on your computer.
   

   Note

   • Restart your computer after installing hardware drivers.
   • If you continue to have network connection problems, go to Microsoft Support online.

Network connection problems in Windows (part1)

This tutorial is designed to help you identify and fix problems with wired network connections in Windows.

You might experience wired network connection issues in Windows for a number of reasons. Some common issues that can cause these problems are:

• Cables that aren't connected properly
• Corrupted drivers
• Incompatible drivers
• Network connection settings
• Missing updates
• Hardware or software problems

Note

This tutorial doesn't cover network connection problems related to specific programs.

Step 1

Check hardware

Many network connection problems are caused by hardware that isn't set up properly. Here's some information about how to check your cables, check or reset your modem, and check for problems with your network adapter.

Make sure all cables are connected properly

Loose or disconnected Ethernet cables, DSL or cable connections, telephone cords, USB cables, or power cables can cause network or Internet connection issues. Check all of these connections to make sure they are properly connected.

Types of cables

To check DSL Internet connections

1. Check the phone line that runs from your phone jack to the phone line port on the DSL modem.
2. Check the Ethernet cable that runs from the Internet connection on the DSL modem to the network adapter on your computer.
3. Make sure the DSL modem is plugged into a power outlet and the power to the modem is turned on.
4. To avoid dropped Internet connections, make sure all telephones that are connected to the same line as the DSL modem are connected to a DSL telephone phone line filter.

To check cable Internet connections

1. Check the coaxial cable that runs from the wall to your cable modem.
2. Check the Ethernet cable that runs from the cable modem to the network adapter on your computer.
3. Make sure that the modem is plugged into a power outlet and the power to the modem is turned on.

To check dial-up Internet connections

1. Check the telephone line that runs from your telephone jack to the telephone port on your computer's modem.
2. Make sure call waiting is disabled on your telephone line when you connect to the Internet, so that incoming calls don't disconnect the Internet connection.

To check USB network adapters

If the cable that connects an external modem to your computer is a USB cable, you must perform some additional checks. A USB cable has different connectors on each end. One end is flat and rectangular, and the other end has a square connector with angles on two of the corners. To check a USB connection, follow these steps:

1. If the modem is attached to the computer by using a USB hub, try to bypass the USB hub by plugging the cable from the modem directly into one of the USB ports on your computer.
2. If the modem is plugged into one of the ports on the front of a desktop computer, try plugging the USB cable into one of the ports on the back of the computer instead. Some computers don't provide sufficient power to the front USB ports. This can create problems with the connection to the modem.

If you’re having trouble determining the correct way to connect a cable, check the documentation that came with the modem, the network adapter, or the computer. If you made any adjustments to the cable connections, test for an Internet connection before going on to the next step. To test for an Internet connection, open your browser and try to access a website that you know exists (for example, http://www.microsoft.com).

Check the indicator lights on your modem

Check the indicator lights on your modem or Internet connection device (this can be either a modem, a modem and a wireless router, or a combined router-modem device). Most of these devices have an indicator light that is labeled "Broadband link," "Internet," "Online," or something similar that indicates a connection to the Internet. If you are unsure, refer to the documentation that came with the device.

Typical cable modem (left) and DSL modem (right)

Reset the modem

In some instances, the IP settings or network configuration that you receive from your Internet service provider (ISP) might be incorrect or need updating. Sometimes, the connection between the modem and the ISP might experience problems. To update the settings on the modem or the router, reset (restart) the modem. This creates a fresh connection to the ISP. Use one of the following methods to reset the modem, following the steps for your modem type.

To reset an external modem

1. Disconnect the cable that connects your computer or router to the modem. This can be either a USB cable or an Ethernet cable.
2. Turn off the modem using the power switch on the front or back of the modem. If the modem doesn't have a power switch, disconnect the power cord from the back of the modem, or unplug it from the wall.
   

   Note

   Some modems have a backup battery that prevents the lights from going out. For this type of modem, press and quickly release the Reset button. If you don’t see a Reset button, remove the battery instead.
3. Wait several minutes, and then turn on the modem and reconnect the cable from the computer or the router to the modem.
4. Restart the computer.
5. Test your connection to see whether you can access the Internet.

To reset an internal modem

• Restart the computer.

Use Device Manager

Use Device Manager to verify that your network adapter is working correctly:

Note

You must be logged on as an administrator to perform these steps.

Open Device Manager in Windows 7 or Windows Vista

1. Click the Start button , type "device manager" in the search box, and then, in the list of results, click Device Manager.  If you're prompted for an administrator password or confirmation, type the password or provide confirmation.
2. Double-click Network adapters, and then right-click your network adapter.
3. Click Properties, and then, under Device status, check to see that the device is working properly.
4. If the network adapter is disabled, click Enable Device to enable it.
   

   Note

   If the network adapter isn’t working properly, you might need to download and install the latest driver for it. (If you received an installation disc with the network adapter or with your computer, the driver might also be on the disc.)

   If you're still having problems finding the latest driver for your hardware, go to the "To download and install a driver yourself" section in Step 3 of this tutorial.

Open Device Manager in Windows XP

1. Click Start, right-click My Computer, and then click Properties.
2. Click the Hardware tab, and then click Device Manager.
3. Double-click Network Adapters, and then right-click your network adapter.
4. Click Properties, and then, under Device status, check to see that the device is working properly.
5. If the network adapter is disabled, click Enable Device to enable it.
   

   Note

   If the network adapter isn’t working properly, you might need to download and install the latest driver for it. (If you received an installation disc with the network adapter or with your computer, the driver might also be on the disc.)

   If you're still having problems finding the latest driver for your hardware, go to the "To download and install a driver yourself" section in Step 3 of this tutorial.

Check the wireless switch

If you’re using a laptop with a wireless connection to connect to the Internet, make sure that the network adapter switch on your laptop is turned on. Some laptops have a physical switch somewhere on the top, front, or side of the laptop that turns the network adapter on or off. There is usually an indicator light on the laptop that shows if the wireless network adapter is enabled.

Make sure the correct network adapter is being used

Some computers might have multiple network adapters. For example, if you bought a new desktop computer and during the purchase you upgraded to a different network adapter, you most likely have an onboard network adapter (a network adapter built onto your computer's motherboard) as well as a secondary network adapter inserted into an available slot in the computer. You can verify this by looking for two network ports on the back of your computer. (Network ports look like large phone jacks.) Laptops normally have just one network port unless you’re using a USB network adapter.

Follow these steps to check for and set the correct network adapter as the default.

To set the default network adapter in Windows 7

1. Click the Start button , type "view network connections," and then click View network connections.
2. If multiple network adapters are installed, the default adapter will have a check mark and be labeled "Default."
3. If the correct network adapter is listed as disabled, right-click it, and then click Enable.
4. If the wrong network adapter is listed as the default, right-click the correct device, and then click Set as Default Connection.
5. Close the network connection dialog box, and then test for a network connection.

To set the default network adapter in Windows Vista

1. Click the Start button , type "network and sharing center" in the search box, and then click Network and Sharing Center.
2. In the left pane, click Manage network connections.
3. If multiple network adapters are installed, the default adapter will have a check mark and be labeled "Default."
4. If the correct network adapter is listed as disabled, right-click it, and then click Enable.
5. If the wrong network adapter is listed as the default device, right-click the correct device, and then click Set Default.
6. Close the networking window, and then test for a network connection.

To set the default network adapter in Windows XP

1. Click Start, click Control Panel, click Network and Internet Connections, and then click Network Connections.
2. If multiple network adapters are installed, the default adapter will have a check mark and be labeled "Default."
3. If the correct network adapter is listed as disabled, right-click it, and then click Enable.
4. If the wrong network adapter is listed as the default device, right-click the correct device, and then click Set Default.
5. Close the networking window, and then test for a network connection.

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Begitupun juga ku bertemu dirimu

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Tak juga tahu nama dan asalmu

Tetapi mengapa kamu begitu membekas di benak dan nuraniku

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Mampu menembus kerasnya dinding hatiku

Sesingkat doa yang sering kuinginkan untuk tahu siapa dirimu

Tuk bisa mengenal dan mencoba mendekatimu

Walaupun itu sangat mustahil terjadi padaku

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Tapi tiada yg bisa menggantikan pesona matamu

Kuakui aku telah jatuh hati padamu

Walaupun yang kutahu hanya tatapan matamu

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Activate Windows 7 on computer

You must activate Windows within 30 days of installation. Activation helps verify that Windows on your computer is genuine and hasn't been used on more computers than the Microsoft Software License Terms allow. In this way, activation helps prevent software counterfeiting.

To activate online, you'll need your Windows 7 product key. You can find your product key on the computer or inside the Windows package—or in a confirmation e‑mail if you purchased and downloaded Windows 7 online. Go to the Microsoft website to see examples of product key stickers.

If you can't find your product key, you might need to buy a new one.  If you receive an error message saying that your product key is not valid when installing Windows 7.

Activate using the Internet

When you begin the activation process, Windows tries to detect an Internet connection. If one is found, you can activate online. If you use a modem to connect to the Internet but aren't currently online, you'll have the option to activate using a modem.

To activate by using a direct connection

1. Open Windows Activation by clicking the Start button , right-clicking Computer, clicking Properties, and then clicking Activate Windows now.‌
2. If Windows detects an Internet connection, click Activate Windows online now.  If you're prompted for an administrator password or confirmation, type the password or provide confirmation.
3. Type your Windows 7 product key when prompted, click Next, and then follow the instructions.

To activate by using a modem

1. Open Windows Activation by clicking the Start button , right-clicking Computer, clicking Properties, and then clicking Activate Windows now.‌
2. Click Show me other ways to activate.
3. Type your Windows 7 product key, and then click Next.
4. Click Use my modem to connect directly to the activation service.  If you're prompted for an administrator password or confirmation, type the password or provide confirmation.
5. Click the location nearest you from the drop-down list, click Next, and then follow the instructions.

Activate using the telephone

If Windows isn't able to activate online, you'll have the option to activate Windows 7 using an automated phone system.

1. Open Windows Activation by clicking the Start button , right-clicking Computer, clicking Properties, and then clicking Activate Windows now.‌
2. Click Show me other ways to activate.
3. Type your Windows 7 product key, and then click Next.
4. Click Use the automated phone system.  If you're prompted for an administrator password or confirmation, type the password or provide confirmation.
5. Click the location nearest you from the drop-down list, and then click Next.
6. Call one of the available phone numbers listed. An automated system will guide you through the activation process.
7. When prompted, enter the installation ID that's listed on your screen into your phone's keypad.
8. Write down the confirmation ID that the phone system gives you.
9. Type the confirmation ID into the space provided under Step 3 in the activation dialog, click Next, and then follow the instructions.
10. If activation isn't successful, stay on the line to be transferred to a customer service representative who can assist you.

Note

If you choose to automatically activate Windows online when you set up your computer, automatic activation begins trying to activate Windows three days after you turn on your computer for the first time.