Upgrade to Internet Explorer 8
If you're not already running Internet Explorer 8, get the latest version of our browser. Pages open and load faster than ever, even if they were designed for older browsers.
Reset Internet Explorer settings
If Internet Explorer stops responding or working, if you encounter errors indicating that Internet Explorer needs to close, or if browsing feels slow, you might want to reset Internet Explorer settings. When you reset Internet Explorer settings, you basically start with a fresh version of Internet Explorer.
To automatically reset Internet Explorer settings, run the Reset Internet Explorer Settings Fix It.
To run the Reset Internet Explorer Settings Fix It
- Click this button:
- When asked whether you want to run or save the file, click Run, and then follow the steps in the wizard.
Check your Internet connection
A slow Internet connection can be caused by many things, like the type of connection you have, the presence of spyware, viruses, and other programs, or outside factors, like heavy traffic on a website.
Disable add-ons in Internet Explorer 8
While browser add-ons can enhance your online experience, they can occasionally interfere or conflict with other software on your computer. Try starting Internet Explorer without add-ons to see if the problem goes away.
If disabling add-ons solves the problem, you might want to use Manage Add-ons (which you can find on the Tools menu) to disable all add-ons and then turn on add-ons only as you use them. This will allow you to figure out which add-on is causing the problem.
To automatically disable add-ons, run the Internet Explorer Add-on Fix It.
To run the Internet Explorer Add-on Fix It
- Click this button:
- When asked whether you want to run or save the file, click Run, and then follow the steps in the wizard.
See additional tips
For other things to try, like running the Microsoft Malicious Software Removal Tool or updating Internet Explorer.
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